My Oracle Support Banner

Fusion Benefits: After Open Life Event is Processed, Cost Per Pay Period Displayed As $0 From 12/27 Through 12/31 (Doc ID 2835646.1)

Last updated on FEBRUARY 15, 2023

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

After the Open life event is processed the Cost Per Pay Period display as $0 from 12/27/2021 through 12/31/2021 in enrollment results page.

From 1/1/2022, the Cost Per Pay Period is displaying correctly.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.