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ORASE: Offer Optimization Recommendations Screen Results in Error "Error occurred in RSE_PROPERTIES.get_config - Configuration error. Requested config is not defined;PRO_CUSTSEG_HIER_TYPE" (Doc ID 2835676.1)

Last updated on JANUARY 24, 2022

Applies to:

Oracle Retail Science Platform Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

Retail Science Platform (RSP) application is giving the following error after selecting Recommendations:
ORA-20001: Error occurred in RSE_PROPERTIES.get_config - Configuration error. Requested config is not defined;PRO_CUSTSEG_HIER_TYPE ORA-06512: at "RASE01.RSE_LOG_UTIL", line 230 ORA-06512: at "RASE01.RSE_PROPERTIES" ORA-06512: at "RASE01.PRO_UTIL", line 2707

Cause

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