My Oracle Support Banner

Price Mismatch between Store Site and Google Bots (Doc ID 2836357.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Oracle Commerce Cloud Service - Version 21.3.12 and later
Information in this document applies to any platform.

Symptoms

On : 21.3.12 version, Store Administration

ACTUAL BEHAVIOR
---------------
There is a mismatch of price in site and the pages that google bot traverses.

EXPECTED BEHAVIOR
-----------------------
The bots and the sites all should be showing the same prices.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Update the prices in the store.
2. Use https://search.google.com/test/rich-results
to validate the data being parsed by Google
3. Observe the difference in prices

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.