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RPAS Cloud: Administration Dashboard Does Not Load when Batch Is Running in 19.0.008.x (Doc ID 2840561.1)

Last updated on JANUARY 28, 2022

Applies to:

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 19.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service Plus - Version 19.0 and later
Oracle Retail Demand Forecasting Cloud Service - Version 19.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

In 19.0.008.x, when the Administrator logs into the domain while a batch is running, they are no longer able to see the Administration Dashboard entries, it remains blank. In previous versions the Administrator could still see the Dashboard.

The message may be "Unable to load Profile Administration" or "1 or more dashboard profiles failed to load". After the batch completes, the dashboard loads successfully.

Cause

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