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A User Is Not Able To Create Business Process In the Unifier Environment (Doc ID 2846976.1)

Last updated on MAY 31, 2023

Applies to:

Primavera Unifier Cloud Service - Version 21.11 and later
Primavera Unifier - Version 21.12 and later
Information in this document applies to any platform.

Symptoms

When a user attempts to create a new Business Process (BP), the "New" button in uDesigner > Business Processes is grayed out or disabled.


EXPECTED BEHAVIOR
-----------------------------
The User is expecting to be able to create new Business Processes in uDesigner.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into Unifier
  2. Navigate to Company Workspace > Admin Mode > uDesigner > Business Processes.
  3. Note that "New" is grayed out or disabled and the user cannot create new BP.
  4. Navigate to Company Workspace > Admin Mode > User Administration > Partner Users > Open user that is primary contact in SR > Permissions tab > Admin mode access > uDesigner > All > Business Processes > Full Access, Design, View, Deploy are all checked as user is member of Company Administrators.

Cause

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In this Document
Symptoms
Cause
Solution


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