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Storefront is Not Reachable from Certain Locations (Doc ID 2847262.1)

Last updated on FEBRUARY 18, 2022

Applies to:

Oracle Commerce Cloud Service - Version 22.1.0 and later
Information in this document applies to any platform.

Symptoms

Client has multiple sites. One or more of the sites does not load for clients in specific locations.

E.g. EU site loads fine from US, but for shoppers actually in the EU the site does not load.
Use of a VPN to spoof EU location reproduces "site does not load" issue.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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