Storefront is Not Reachable from Certain Locations
(Doc ID 2847262.1)
Last updated on JULY 12, 2024
Applies to:
Oracle Commerce Cloud Service - Version 22.1.0 and laterInformation in this document applies to any platform.
Symptoms
Client has multiple sites. One or more of the sites does not load for clients in specific locations.
E.g. EU site loads fine from US, but for shoppers actually in the EU the site does not load.
Use of a VPN to spoof EU location reproduces "site does not load" issue.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |