My Oracle Support Banner

Unable To Publish Messages Via RIB-EXT (Doc ID 2847721.1)

Last updated on JUNE 15, 2023

Applies to:

Oracle Retail Integration Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

Users are unable to publish messages, via RIB-EXT


ERROR
-----------------------
Getting below error in RIB Console
(PlsqlApplicationMessageInjectorClient.java:165) - Error while calling Injector Service. javax.ws.rs.ProcessingException: Problem communicating with OAuth Server(https://<IDCS Url>/oauth2/v1/token). at org.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Publish an Order Message via SOAP UI using the below WSDL

https://<RICS Host>/rib-ext/ApplicationMessagePublishingServiceBean/ApplicationMessagePublishingService?wsdl


2. Using the attached data - input.xml

3. Will a receive Publish Done message, however, the order is not published onto the database

4. The message not waiting on ETXORDER subscriber

5. However on checking the RIB Logs, the below error appears

(PlsqlApplicationMessageInjectorClient.java:165) - Error while calling Injector Service. javax.ws.rs.ProcessingException: Problem communicating with OAuth Server(https://<IDCS Url>/oauth2/v1/token). at org.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.