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Error JBO-26041: Failed To Post Data To Database (Doc ID 2848035.1)

Last updated on APRIL 27, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.21.10.0 version, Service Request

ACTUAL BEHAVIOR
----------------------
We don't see the message that created the SR under the messages tab

EXPECTED BEHAVIOR
-------------------------
Messages should appear in the message section of the SR.

STEPS
--------
The issue can be reproduced at will with the following steps:
1. Service Request created
2. If navigates to Messages under the Service Request tab, no messages are displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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