The Action Plan Due Date Is Not Calculated Correctly Based On The Action Plan Duration
(Doc ID 2848207.1)
Last updated on AUGUST 15, 2022
Applies to:
Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.21.10.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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An action plan is created with a duration of 1 day. However the due date is calculated 3 days after the action is started.
For example. Action plan A is defined with a Duration = 1 day.
A service request is created Jan 1 and the action plan is started..
The Due date of the action plan is calculated as Jan 3.
EXPECTED BEHAVIOR
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The expectation that the due date would be Jan 2 ( 1 day)
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |