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Data Source Connection Failed In Narrative Reporting (Doc ID 2848541.1)

Last updated on AUGUST 02, 2023

Applies to:

Oracle Enterprise Performance Reporting Cloud Service - Version 21.12.51 and later
Information in this document applies to any platform.

Symptoms

When opening a Reports report in Narrative Reporting the following error message "Unable to communicate with the data source ABC . Try again or select a different data source." 

When testing the Data Source connection from "Test Connection" button, I receive an error message saying "Connection Failed".

And also when trying to create a new Data Source connection, I receive a service error message.


Cause

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In this Document
Symptoms
Cause
Solution
References


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