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When Testing the P6 Provider in Primavera Gateway the Error "Error in Connection. Verify connection parameters and try again." Occurs (Doc ID 2848865.1)

Last updated on FEBRUARY 11, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.1 and later
Primavera Gateway - Version 19.12 and later
Information in this document applies to any platform.


When attempting to test the P6 deployment in Primavera Gateway, the following error occurs.

Error in Connection. Verify connection parameters and try again.
The response was: Connection unsuccessful, Please verify the API configuration. A server exception occured while trying to perform username token authentication:

The issue can be reproduced at will with the following steps:
1. Edit the P6 Provider in Gateway
2. Click the Test Connection button




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