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P6 Web Services Returns "Error 500--Internal Server Error" (Doc ID 2848878.1)

Last updated on SEPTEMBER 25, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.1 and later
Primavera Web Services - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the P6 Web Services services page, the following error occurs.

ERROR
-----------------------
Error 500--Internal Server Error
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.5.1 500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access https://<SERVICE_INSTANCE>/p6ws/services

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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