Fusion Global Payroll: Duplicate Balance Name with Null Value in Statement of Earnings for Deduction Balances
(Doc ID 2849014.1)
Last updated on OCTOBER 10, 2023
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.21.10.0 and laterOracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Symptoms
On : Global Payroll
When running Quickpay/Calculate Payroll for an employee, getting duplicate entries in Statement of Earnings (SOE) for deduction balances - one with the calculated value and other without any value. _YTD value is same for both rows in SOE.
EXPECTED BEHAVIOR
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SOE should display the balance only once with the calculated value.
STEPS
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The issue can be reproduced at will with the following steps:
1. My Client Groups > Payroll > Submit a Flow.
2. Calculate Payroll.
3. Verify Statement of Earnings (SOE) in the results.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |