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Unable To Update Commitment Funding Sheet Structure-receive Error Messages : "The system could not process your request. Logging in again may help in some cases. Contact you System Administrator if you are still having problems." (Doc ID 2851468.1)

Last updated on MARCH 01, 2024

Applies to:

Primavera Unifier Cloud Service - Version 21.12 to 21.12.1.0 [Release 21.12]
Primavera Unifier - Version 21.12 to 20.12.1.0 [Release 21.12 to 20.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
----------------------
When trying to update the commitment funding sheet structure users receive the error message "The system could not process your request. Logging in again may help in some cases. Contact you System Administrator if you are still having problems."
 
STEPS TO REPRODUCE
----------------------

  1. Log in to Unifier.
  2. Navigate to Shell > Funding Manager and select Commitment Funding Sheet.
  3. Click on Update Structure.
  4. On the gear icon, select Properties. Error message appears.
  5. Click to add a column. Error message appears.
  6. Try to select Type or Data Source. Error message appears .

EXPECTED BEHAVIOR
-----------------------
User should able to update commitment funding sheet structure without error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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