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Login Takes Long Time with Some Accounts (Doc ID 2851987.1)

Last updated on MARCH 05, 2022

Applies to:

Oracle Commerce Cloud Service - Version 22.1.3 and later
Information in this document applies to any platform.


It takes very long time for some shoppers to login if their carts are not empty.

Reproducible Steps

1. Login to the site

2. Add some item(s) to the cart if no item in the cart. 

3. Logout

4. Login again. Notice it takes several minutes to complete the login.


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