Cannot Approve the Adjustment Due to AR-855267 Error When Receivables Activity Has Tax Rate Code (Doc ID 2852222.1)

Last updated on JULY 20, 2023

Applies to:

Symptoms

User cannot approve the Adjustment due to AR-855267 error.
This issue occurs at following conditions.

• The original Invoice does not have any Tax Amount.
• Tax Rate Code Source is Activity in the Receivables Activity for Adjustment.
• Approver is different from the user who creates the Adjustment.

When the user who has approval limit creates similar Adjustment, this issue is not occurred.

Reproduced Steps

1. Check Receivables Activity for Adjustment
   Name = XXXXX
   GL Account Source = Activity GL account
   Tax Rate Code Source = Activity
   Tax Rate　Code = TAX_RATE_CODE
    
    
2. Create Invoice 
   Tax Classification = NULL
   
   This Transaction does not have any Tax Line.
   
   
   
3. Enter Adjustment with User who does not have approval limits.
   Receivables Activity : XXXXX
   Adjustment Type : Line Adjustment
   Adjustment Amount : 500
       
    
4. Try to Approve the Adjustment with User who has approval limits.
   The following error occurs.
   
   
   

Changes

Cause

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