My Oracle Support Banner

PROD: Items Are Getting Ranged To Invalid Locations (Doc ID 2854153.1)

Last updated on JANUARY 11, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3.004 version, RMS Interfaces
ACTUAL BEHAVIOR
---------------

While ranging the items to locations, MFCS is not validating if the locations exist in the system or not.

EXPECTED BEHAVIOR
-----------------------
Not to process those item location messages.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Publish the message via SOAP UI for an existing item with a non-existing location.

https:// <host_name>:port/rib-ext/ApplicationMessagePublishingServiceBean/ApplicationMessagePublishingService?wsdl
2. ItemLoc records exist in Item_loc table.
select * from item_loc where loc_type = 'S' and loc not in (select store from store) ;

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, invalid data is integrate to mfcs and pass along to other applications.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.