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Unable To Update Restocking Fee On Approved Franchise Returns (Doc ID 2854203.1)

Last updated on MARCH 08, 2022

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

Unable to update Restocking Fee on Approved Franchise Returns

After a Franchise return is approved, the user is allowed to change the cost, but not the restocking fee.

Steps To Recreate:

1.Create and Approve a Franchise Return.
2.Through Manage Franchise Return screen, search and open the approved Franchise Return.
3.Edit the Item, it allows to edit the unit cost but not the restocking fee.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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