Unable To Update Restocking Fee On Approved Franchise Returns
(Doc ID 2854203.1)
Last updated on MARCH 08, 2022
Applies to:Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.
Unable to update Restocking Fee on Approved Franchise Returns
After a Franchise return is approved, the user is allowed to change the cost, but not the restocking fee.
Steps To Recreate:
1.Create and Approve a Franchise Return.
2.Through Manage Franchise Return screen, search and open the approved Franchise Return.
3.Edit the Item, it allows to edit the unit cost but not the restocking fee.
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