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Unable To Update Restocking Fee On Approved Franchise Returns (Doc ID 2854203.1)

Last updated on JANUARY 11, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.


Unable to update Restocking Fee on Approved Franchise Returns

After a Franchise return is approved, the user is allowed to change the cost, but not the restocking fee.

Steps To Recreate:

1.Create and Approve a Franchise Return.
2.Through Manage Franchise Return screen, search and open the approved Franchise Return.
3.Edit the Item, it allows to edit the unit cost but not the restocking fee.




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