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Eloqua: CRM Integration: Duplicate Lead or Contact Created In CRM
(Doc ID 2854866.1)
Last updated on MARCH 17, 2022
Applies to:
Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.
Symptoms
The CRM has both a lead and a contact record for an Eloqua contact despite both records having the same email address.
Cause
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