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Fusion Global Payroll: "Record of Employment Interface" Completes with Error "oracle.xdo.memoryguard.XDOQueryTimeoutException" after Running Long (Doc ID 2855173.1)

Last updated on JULY 11, 2024

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.22.04.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Run Record of Employment Interface is completing with error after running long.

ERROR
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STEPS
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The issue can be reproduced at with the following steps:

  1. My Client Groups -Payroll -> Submit a Flow
  2. Legislative Data Group: Select Legislative Data Group.
  3. Search for "Run Record of Employment Interface".
  4. Click on "Run Record of Employment Interface" from the search result.
  5. Provide below parameters and click on "Submit":
      a) Start Date:                        <StartDate>
      b) End Date:                          <EndDate>
      c) Person:                             <Person Number>
      d) Payroll Relationship Group: <Blank>
      e) Process Configuration Group: DEFAULT

  6. The report completes with error after running long.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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