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Invoice Not Getting Validated : Details are Sent to The Tax Manager (Doc ID 2855262.1)

Last updated on OCTOBER 15, 2023

Applies to:

Oracle Fusion Tax Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

 Setup and Configuration

When attempting to Calculate the tax on Payables Invoice the following error occurs.

ERROR
-----------------------

An error has occurred during tax calculation and details are sent to the tax manager.
Access process 0 for details regarding the diagnostic


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Invoice
2.Apply tax classification code
3.Click on tax : error appear

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to calculate the tax

Cause

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In this Document
Symptoms
Cause
Solution


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