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Fusion Global HR: All Exported Files Give Error in Excel “The File Format and Extension of [filename].xls Don’t Match. The File Could Be Corrupted or Unsafe. Unless You Trust Its Source, Don’t Open It. Do You Want To Open It Anyway?” (Doc ID 2855624.1)

Last updated on JUNE 01, 2022

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to export files from the application in Excel
the following error occurs:

Error - "The file format and extension of [filename].xls don't match. The file could be corrupted or unsafe. Unless you trust its source, don't open it. Do you want to open it anyway?"

The issue can be reproduced at will with the following steps:
1. My client groups> People management > Search > Hit export icon.

This is only example, any file which is exported from the application throws the same error.


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