Performance Document Approval Failed With Error Illegal character ((CTRL-CHAR, code 2)) (Doc ID 2855855.1)

Last updated on MARCH 18, 2022

Applies to:

Symptoms

Performance document did not success route to approval for one employee

ERROR
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WorkflowServiceEngine request to SOA mesh failed.Request operation getEvaluationByTransactionId from default/HcmPerformanceDocsApprovalComposite!5233936_33403536/PerfDocApprovalTask to EvaluationService failed with error: ORABPEL-30083WorkflowServiceEngine request to SOA mesh failed.Request operation getEvaluationByTransactionId from default/HcmPerformanceDocsApprovalComposite!5233936_33403536/PerfDocApprovalTask to EvaluationService failed with error: Unable to invoke endpoint URI "http://fa-internal.oracleoutsourcing.com:10663/hcmService/EvaluationService" successfully due to: java.lang.RuntimeException: javax.xml.soap.SOAPException: Error parsing envelope: most likely due to an invalid SOAP message.: Illegal character ((CTRL-CHAR, code 2)) at [row,col {unknown-source}]: [46,296].Check the underlying exception. Ensure that the SOA composite is configured correctly.oracle.fabric.common.FabricInvocationException: Unable to invoke endpoint URI "http://fa-internal.oracleoutsourcing.com:10663/hcmService/EvaluationService" successfully due to: java.lang.RuntimeException: javax.xml.soap.SOAPException: Error parsing envelope: most likely due to an invalid SOAP message.: Illegal character ((CTRL-CHAR, code 2)) at [row,col {unknown-source}]: [46,296]javax.xml.ws.WebServiceException: java.lang.RuntimeException: javax.xml.soap.SOAPException: Error parsing envelope: most likely due to an invalid SOAP message.: Illegal character ((CTRL-CHAR, code 2)) at [row,col {unknown-source}]: [46,296]java.lang.RuntimeException: javax.xml.soap.SOAPException: Error parsing envelope: most likely due to an invalid SOAP message.: Illegal character ((CTRL-CHAR, code 2)) at [row,col {unknown-source}]: [46,296]javax.xml.soap.SOAPException: Error parsing envelope: most likely due to an invalid SOAP message.: Illegal character ((CTRL-CHAR, code 2)) at [row,col {unknown-source}]: [46,296]com.ctc.wstx.exc.WstxUnexpectedCharException: Illegal character ((CTRL-CHAR, code 2)) at [row,col {unknown-source}]: [46,296].Check the underlying exception. Ensure that the SOA composite is configured correctly.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as manager, go to Employee PD and submit for approval
2. the transaction is failed with error

Cause

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