Unable To Log A Call directly
(Doc ID 2855955.1)
Last updated on MARCH 20, 2024
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.21.10.0 and laterInformation in this document applies to any platform.
Symptoms
Unable to create a log a call directly in activity object
STEPS
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The issue can be reproduced at will with the following steps:
1. Click on Activity Object
2. Click on a Log a Call action
3. Enter the required information
4. Then clicks on save and close and an exception is seen on the app UI
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |