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Fusion Global HR: Name Validation Error (Error: Status Failed. You Need To Enter the Name That Matches the Name We Have in Our Record (PER-1532291)) in Esignature Task (Doc ID 2857809.1)

Last updated on OCTOBER 24, 2022

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

When trying to enter a basic eSignature on the Mean Waiver (Native eSignature)’ task., the below error message is received:

ERROR
Your full name must be exactly the same as the full name available in our records. Try again. (PER-1532291)


STEPS
The issue can be reproduced at will with the following steps:
1. Test Employee Email: ***
2. Employee navigates to Me>Journeys
3. Click on ‘Enterprise Onboarding’
4. Click on ‘XX Onboarding Process’
5. Expand the ‘Native eSignature’ task.
6. Enter the Name and Email
7. Click See document
8. Then Click the ‘Done’ button

status failed:

Error: status failed. you need to enter the name that matches the name we have in our record (PER-1532291)


Cause

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In this Document
Symptoms
Cause
Solution
References


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