My Oracle Support Banner

Oracle Fusion Learning Cloud: Learn Catalog Search or Browsing Does Not Return Any or Expected Learning Items (Doc ID 2858588.1)

Last updated on DECEMBER 07, 2023

Applies to:

Oracle Fusion Learning Management Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

Learn Catalog search is not working when attempting to search the catalog.  For example: typing the course name in the search box on the self-service Learning landing page through Me > Learning. Learners proceeding to click the Browse Catalog button does not yield results, nor does searching within the catalog. This issue can occur intermittently

Learning Specialists can still browse and edit the catalog from the admin UI through My Client Groups > Learning. 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.