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Fusion Global HR: Checklist Notifications Are Not Generating After 22A. TAC Log shows ORABPEL-30081 (Doc ID 2858875.1)

Last updated on JUNE 01, 2022

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.22.01.0 to 11.13.22.01.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Checklist Notifications are not generating.

Users are able to see them once they login via Me > Onboarding or me > Journeys
So, checklists are triggering but notifications are not.

Notifications for Checklist Tasks are not being generated for Colleague or line Manager

Notifications are not appearing in the Bell or in 'Thing to Finish'

Email notifications are not being received.

Transaction Console shows that all Checklist tasks ending in Error with Issue Type: BPEL_TASK_30081

Fault in TAC Log

ORABPEL-30081 exception.code:30081 exception.type: ERROR exception.severity: 2 exception.name: Workflow Service Engine callback to SOA mesh failed. exception.description:
Callback operation onTaskAssigned from default/HcmEmploymentChecklistsAllocatedTaskComposite!11.13.22.01.0/AllocatedHumantask to AllocateTaskProcess/AllocatedHumantask.TaskService_1 failed with error: null. exception.fix:
Check the underlying exception. Ensure that the SOA composite is configured correctly.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Employee Resigns
2. Employee Logs in and finds Tasks Assigned under Me > Checklist > Currents Tasks
3. Opens Bell Icon but no notifications
    Same in 'Thing to Finish'
    Email notifications are not being received

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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