Fusion Global HR: Checklist Notifications Are Not Generating After 22A. TAC Log shows ORABPEL-30081
(Doc ID 2858875.1)
Last updated on JUNE 01, 2022
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.22.01.0 to 11.13.22.01.0 [Release 1.0]Information in this document applies to any platform.
Symptoms
Checklist Notifications are not generating.
Users are able to see them once they login via Me > Onboarding or me > Journeys
So, checklists are triggering but notifications are not.
Notifications for Checklist Tasks are not being generated for Colleague or line Manager
Notifications are not appearing in the Bell or in 'Thing to Finish'
Email notifications are not being received.
Transaction Console shows that all Checklist tasks ending in Error with Issue Type: BPEL_TASK_30081
Fault in TAC Log
Callback operation onTaskAssigned from default/HcmEmploymentChecklistsAllocatedTaskComposite!11.13.22.01.0/AllocatedHumantask to AllocateTaskProcess/AllocatedHumantask.TaskService_1 failed with error: null. exception.fix:
Check the underlying exception. Ensure that the SOA composite is configured correctly.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Employee Resigns
2. Employee Logs in and finds Tasks Assigned under Me > Checklist > Currents Tasks
3. Opens Bell Icon but no notifications
Same in 'Thing to Finish'
Email notifications are not being received
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |