My Oracle Support Banner

Failure Of Messages In RIB-RMS Due to Re-processing In RIB-OB (Doc ID 2859140.1)

Last updated on MARCH 29, 2022

Applies to:

Oracle Retail Integration Cloud Service - Version NA and later
Information in this document applies to any platform.

Goal

The FulfilOrdApprDel, FulfilOrdTsfCre, FulfilOrdStDlvCre message types are stuck in RIB-RMS which came in as apart of reprocessing messages from RIB-OB, 

Where reprocessing was done due to messages stuck in POSTED status in OB which is not reaching RMS.
During the re-processing these messages stuck with respective failure messages as below:
RMSSUB_FULFILORD.CONSUME(?,?,?,?)}: [E] The customer order number/fulfill order number/source loc ID/fulfill loc ID/item/item line number combination already exists.  Customer order no xxxx-001, Fulfill order no xxxxxx.

How to resolve these failure in future when messages are re-processed?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.