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Project Code Or UDF Assignments Disappear After Refreshing Web Page Or Logging Out/In (Doc ID 2860445.1)

Last updated on SEPTEMBER 19, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 22.1 to 22.2 [Release 22.1 to 22.2]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 21.1 to 21.12.1.0 [Release 21.1 to 21.12]
Primavera P6 Enterprise Project Portfolio Management - Version 21.12.1.0 to 21.12.1.0 [Release 21.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The assigned project code or UDF values disappear from the EPS table grids after refreshing the web page or logging out/in for the opened project(s).

EXPECTED BEHAVIOR
-----------------------
The code or UDF assignments remain after refreshing the web page or logging out/in.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log into P6 Web, and open one or a few projects.
  2. Add a few project code and/or UDF columns to the EPS view layout.
  3. Assign the code or UDF values. Save.
  4. Refresh the EPS page, Or navigate to another page then back to EPS, Or log out then login back.
  5. The code or UDF values assigned to the project(s) are missing. The related table grids show empty.

Cause

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In this Document
Symptoms
Cause
Solution
References


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