Fusion Global HR: Journey Tasks Not Displayed In Sequence (Doc ID 2860749.1)

Last updated on JUNE 01, 2022

Applies to:

Goal

We have enabled Journeys.

An Off Boarding journey is defined with 3 tasks with Performer as Line Manager and 1 task with Performer as Worker.

We observed that the managers' tasks are not shown in sequence even though the 'order tasks by sequence property' is enabled.

However, if we select the Off Boarding chip filter, the 3 tasks are displayed as per the assigned sequence.

1. login as Line Manager
2. Journeys > My Tasks > Open > the tasks are visible, but not displayed in sequence (although order tasks by sequence property is set to Yes)
3. Journeys > My Tasks > Off Boarding > the tasks are displayed in sequence

Why is the sequencing not working when there is no filter chip selected ?
 

Solution

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