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Exchange Rate Defaults to 1 Instead of Retrieving Correct Exchange Rate (Doc ID 2861212.1)

Last updated on JANUARY 11, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.3 and later
Information in this document applies to any platform.


Actual Behavior

RMS does not retrieve the correct exchange rate if you do not provide it in the Order Upload spreadsheet. In addition, it defaults to 1.

Expected Behavior

As per the latest patch 19.3, the logic is updated to retrieve the correct exchange rate if the exchange rate is not provided.

Steps to Reproduce
1. Use the upload template and fill in all the needed information.
2. Keep the change rate NULL in the exchange rate field for ORDHEAD and Order Expense.




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