Oracle Intelligent Advisor Rounds Down last two digits of Object ID
(Doc ID 2861917.1)
Last updated on APRIL 19, 2024
Applies to:
Oracle Fusion B2B Service Cloud Service - Version 11.13.22.01.0 and laterInformation in this document applies to any platform.
Symptoms
Policy Automation embedded in a Digital Customer Service rounds down last two digits of a custom object Id. This makes it impossible to set the ID do a DCL later on in the interview since the IDs are incorrect.
For instance, Fuel Type object Propane should have the ID 300000004422321, but shows as 300000004422300
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |