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What Processes Are Executed To Force The View Of Published Knowledge Articles? (Doc ID 2862517.1)

Last updated on DECEMBER 05, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Knowledge

View of published knowledge base articles

Hello team, once a knowledge base article is published, we see that these are not immediately reflected in the visual builder portal.

1. Is there any scheduled or similar process in which articles or questions from the knowledge base that have already been published can be displayed more quickly?

2. What would be those processes that are executed to force the view of those published articles?

3. Why do we sometimes have to wait even hours to see published articles?


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