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Issue With Home Country Field On Account (Doc ID 2862966.1)

Last updated on OCTOBER 13, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.01.0 version, Extensibility

ACTUAL BEHAVIOR
---------------

For Home country field under account, it is not working to add conditionally read only condition on updatable property.

After adding the condition script, and try to save the script and save the field, it is giving error "You need to select lookup type for the choice list field", but the lookup is already selected and this is OOTB field too.

Also, when trying to open the lookup for this field, it is showing blank page.

EXPECTED BEHAVIOR
-----------------------
No lookup type should be requested.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create choice list
2. Add conditional in expression
3. System requires to select lookup type even though it was selected

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot modify expressions

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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