My Oracle Support Banner

Incorrect Status In Store Day Summary Screen, When The Store Day Has Error Codes With USED_IND As 'N (Doc ID 2863463.1)

Last updated on JANUARY 12, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Operations & Maintenance

ACTUAL BEHAVIOR
---------------
Error count in the store audit screen is showing the count including the error which usen_ind is N

EXPECTED BEHAVIOR
-----------------------
Error count in the store audit screen should not including the error which usen_ind is N

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set the USER_IND as N in the SA_ERROR_CODES and SA_ERROR_IMPACT table for some error code.
2. Create a transaction in ReSA for there are multiple errors present including the error for which used_ind is N.
3. Noticed the error count in the sales audit screen include the error which user_ind is N and error list contains only the error which have USED_IN as Y

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.