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OCCS is not Invoking "notify" Endpoint Automatically After Publishing Assets in OCM. (Doc ID 2863762.1)

Last updated on APRIL 19, 2022

Applies to:

Oracle Commerce Cloud Service - Version 22.1.4 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Hosting Services - Environment Issues

After creating new content items and publishing them in OCM, they are not rendering on the OCX storefront automatically without manual intervention.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new content item in OCM
2. Publish new content item in OCM
3. Check content maps - GET - https://OCCS_TENANTID-admin.occa.ocs.oraclecloud.com/ccadminui/v1/cmsContentMaps
4. The recently published content item in OCM cannot be found in the listCmsContentMaps Endpoint response.
5. Invoke the notify endpoint - /ccadmin/v1/contentnotification/OracleCEC
6. The new content item is available in the listCmsContentMaps Endpoint response(GET /ccadmin/v1/cmsContentMaps)

 

Cause

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In this Document
Symptoms
Cause
Solution


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