When Clicking On The Analytics Quick Link From Within Unifier, Analytics Does Not Open, A New Unifier Window Opens Instead (Doc ID 2864158.1)

Last updated on SEPTEMBER 13, 2023

Applies to:

Symptoms

When clicking on the Analytics quick link from within Unifier, Analytics does not open. There is a quick link in the main Unifier page and if a user clicks on it, an Analytics window should open. What is happening now is that a new Unifier page is opening instead.


EXPECTED BEHAVIOR
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When clicking on the "Analytics" quick link, an Analytics window should open.


STEPS
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The issue can be reproduced at will with the following steps:

1. Open a supported browser > Enter the Unifier URL.
2. Enter user credentials.
3. At the Primavera Cloud Portal page > Click on "Analytics" link > An "Analytics" window opens as expected (https://unifier.oraclecloud.com/<customerid>/analytics/saw.dll?bieehome)
4. Now click on the "Unifier" link from the portal page > Unifier page opens.
5. Click on the "Analytics" quick link, top left of the main Unifier page.
6. Instead of a new browser window opening and displaying Analytics, a new Unifier window is opened.

Changes

Cause

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