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OSF - Basic Authentication Constantly Prompting to Reauthenticate (Doc ID 2864401.1)

Last updated on NOVEMBER 27, 2023

Applies to:

Oracle Commerce Cloud Service - Version 22.1.10 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

Basic Authentication constantly prompting to re-authenticate

STEPS TO REPLICATE

The issue can be reproduced at will with the following steps:

1) https://<>-store.occa.ocs.oraclecloud.com/
2) Login with basic auth
3) See that the basic authentication keeps popup again during category and other navigation across storefront.


Changes

Cx Commerce version was upgraded. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Alternative Solution 1:
 Alternative Solution 2:
References


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