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Gen1:19c GI Upgrade Failed (Doc ID 2864479.1)

Last updated on NOVEMBER 16, 2022

Applies to:

Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

19c CRS upgrade failed in <Node1> with below errors.

//From crsupgrade_<Node1>_2022-04-21_09-00-36AM.log

2-04-21 09:00:36: crscfg_trace=1
2022-04-21 09:00:36: crscfg_trace_file=/u02/app/grid19/crsdata/<Node1>/crsconfig/crsupgrade_<Node1>_2022-04-21_09-00-36AM.log
2022-04-21 09:00:36: old_nodevips=
2022-04-21 09:00:36: osdfile=/u02/app/19.0.0.0/gridhome/crs/install/s_crsconfig_defs
2022-04-21 09:00:36: parameters_valid=1
2022-04-21 09:00:36: paramfile=/u02/app/19.0.0.0/gridhome/crs/install/crsconfig_params
2022-04-21 09:00:36: platform_family=unix
2022-04-21 09:00:36: pp_srvctl_trc_suff=0
2022-04-21 09:00:36: srvctl_trc_suff=0
2022-04-21 09:00:36: srvctl_trc_suff_pp=0
2022-04-21 09:00:36: stackStartLevel=11
2022-04-21 09:00:36: user_is_superuser=1
2022-04-21 09:00:36: ### Printing of configuration values complete ###
2022-04-21 09:00:36: Get the configured CRS home from olr.loc
2022-04-21 09:00:36: Either /etc/oracle/olr.loc does not exist or is not readable>>>>>>>>>>>>>>>>>>>>>>>>
2022-04-21 09:00:36: Make sure the file exists and it has read and execute access
2022-04-21 09:00:36: Get the configured CRS home from init.cssd
2022-04-21 09:00:36: Executing cmd: /u02/app/19.0.0.0/gridhome/bin/clsecho -p has -f clsrsc -m 324
2022-04-21 09:00:36: Executing cmd: /u02/app/19.0.0.0/gridhome/bin/clsecho -p has -f clsrsc -m 324
2022-04-21 09:00:36: Command output:
> CLSRSC-324: Could not open old init.cssd
>End Command output
2022-04-21 09:00:36: CLSRSC-324: Could not open old init.cssd
2022-04-21 09:00:36: ###### Begin DIE Stack Trace ######
2022-04-21 09:00:36: Package File Line Calling
2022-04-21 09:00:36: --------------- -------------------- ---- ----------
2022-04-21 09:00:36: 1: main rootcrs.pl 358 crsutils::dietrap
2022-04-21 09:00:36: 2: s_crsutils s_crsutils.pm 1489 main::__ANON__
2022-04-21 09:00:36: 3: crsutils crsutils.pm 10060 s_crsutils::s_getOldCrsHome
2022-04-21 09:00:36: 4: crsutils crsutils.pm 1494 crsutils::setConfiguredCRSHome
2022-04-21 09:00:36: 5: crsupgrade crsupgrade.pm 642 crsutils::new
2022-04-21 09:00:36: 6: main rootcrs.pl 371 crsupgrade::new
2022-04-21 09:00:36: ####### End DIE Stack Trace #######

root@<Node1> ~]# ls -lrt /etc/oracle/olr.loc
-rw-r--r-- 1 root oinstall 0 Apr 21 09:20 /etc/oracle/olr.loc>>>>>>>>Zero bytes

[root@<Node1> ~]# id grid
uid=1000(grid) gid=1001(oinstall) groups=1001(oinstall),1004(asmdba),1005(asmoper),1006(asmadmin)

//Earlier deconifg of 19c CRS home has nullified the olr/ocr files and also removed other files in /etc/oracle/

+Even after copying missing files from good node still the issues exists with below errors.

//rootcrs_<Node1>_2022-04-21_01-41-32PM.log

2

022-04-21 13:41:39: SUCCESS
2022-04-21 13:41:39: The 'ROOTCRS_STACK' status is SUCCESS
2022-04-21 13:41:39: Oracle Clusterware has already been successfully configured; hence exiting ...
2022-04-21 13:41:39: Executing cmd: /u01/app/18.1.0.0/grid/bin/clsecho -p has -f clsrsc -m 456
2022-04-21 13:41:39: Executing cmd: /u01/app/18.1.0.0/grid/bin/clsecho -p has -f clsrsc -m 456
2022-04-21 13:41:39: Command output:
> CLSRSC-456: The Oracle Grid Infrastructure has already been configured.
>End Command output
2022-04-21 13:41:39: CLSRSC-456: The Oracle Grid Infrastructure has already been configured.
PROCL-00041: Oracle Local Registry is incorrectly configured
clsu-00600: Internal Error [(:CLSUG00122:)] [5] [OLR error] [41] [Error retrieving olrconfig_loc property.]>>>>>>>>
CRS-4046: Invalid Oracle Clusterware configuration.
CRS-4000: Command Stop failed, or completed with errors.
PROCL-00041: Oracle Local Registry is incorrectly configured
clsu-00600: Internal Error [(:CLSUG00122:)] [5] [OLR error] [41] [Error retrieving olrconfig_loc property.]
CRS-4046: Invalid Oracle Clusterware configuration.
CRS-4000: Command Check failed, or completed with errors.
2022/04/21 09:52:38 CLSRSC-349: The Oracle Clusterware stack failed to stop>>>>>>
Died at /u02/app/19.0.0.0/gridhome/crs/install/crsdowngrade.pm line 1142.
The command '/u02/app/19.0.0.0/gridhome/perl/bin/perl -I/u02/app/19.0.0.0/gridhome/perl/lib -I/u02/app/19.0.0.0/gridhome/crs/install -I/u02/app/19.0.0.0/gridhome/xag /u02/app/19.0.0.0/gridhome/crs/install/rootcrs.pl -downgrade' execution failed.

//Tried even downgrade step from 19c and it doesn't helps.

Here we were not able to start the crs from earlier version(18c home)as well...

Cause

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In this Document
Symptoms
Cause
Solution


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