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"There Is A Problem With Your Environment...." Error When Attempting To Access APEX Using ORDS Standalone Mode (Doc ID 2864492.1)

Last updated on NOVEMBER 01, 2023

Applies to:

Oracle REST Data Services - Version 21.1 and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.
Reviewed for currency on 01-Nov-2023

Symptoms

New installation of ORDS. Getting the error below when trying to access APEX using ORDS Standalone:

There is a problem with your environment because the Application Express files have not been loaded. Please verify that you have copied the images directory to your application server as instructed in the Installation Guide. In addition, please verify that your image prefix path is correct. Your current path is /i21/ (it should contain both starting and ending forward slashes, such as the default /i/). Use the SQL script reset_image_prefix.sql if you need to change it. "

Cause

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In this Document
Symptoms
Cause
Solution


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