Payment Process Requesr Error ORA-20001 Get the interest invoice Num
(Doc ID 2864746.1)
Last updated on AUGUST 09, 2024
Applies to:
Oracle Fusion Payments Cloud Service - Version 11.13.21.10.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to create a Payment Process Request (PPR) with an invoice with more that 49 characters the Autoselect program ends with the following error occurs.
ERROR
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Calling Calculate_Interest - started at 2022-04-13 14:04:52.106079000 +00:00
diff-init--l_calc_interest_sensor_id +000000000 00:00:00.001320000
Exception occurred :ORA-20001: An error occurred. Message: Get the interest invoice Num Details: Contact your help desk.
After this error a data corruption was created since the invoice got stuck since not records were inserted into IBY_PAY_SERVICE_REQUESTS table
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |