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Mashups ( Field Groups ) Section Are Not Getting Updated On Clicking Refresh Button On SR Page (Doc ID 2865036.1)

Last updated on APRIL 29, 2022

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.21.07.0 and later
Information in this document applies to any platform.

Symptoms

The mashup sections on the SR page are not getting refreshed on clicking the refresh button in the SR summary page. Hard refresh at browser level and reopen of the SR is calling the mashup but not from the refresh button on SR page. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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