My Oracle Support Banner

Fusion Global Payroll: Calculate Prepayments has Completed with Error - An assertion failure was detected at location hr_pre_pay.process_org_third_party:1 (Doc ID 2865278.1)

Last updated on JULY 11, 2024

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.21.10.0 and later
Information in this document applies to any platform.

Symptoms

Calculate Prepayments run has error for third party payment


ERROR
-----------------------

ORA-20001: An error occurred. An assertion failure was detected at location hr_pre_pay.process_org_third_party:1. Contact your help desk.
ORA-06512: at "FUSION.PAY_PROC_LOGGING", line 607
ORA-06512: at "FUSION.PAY_CORE_UTILS", line 1582
ORA-06512: at "FUSION.HR_PRE_PAY", line 4007
ORA-06512: at "FUSION.HR_PRE_PAY", line 4007
ORA-06512: at "FUSION.HR_PRE_PAY", line 4043
ORA-06512: at "FUSION.HR_PRE_PAY", line 4080
ORA-06512: at "FUSION.HR_PRE_PAY", line 4163
ORA-06512: at "FUSION.HR_PRE_PAY", line 4163

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. My Client Groups -> Payroll -> Submit a Flow
  2. Enter the Legislative Data Group.
  3. Search and select flow "Calculate Prepayments".
  4. Enter the parameters and run the process.
  5. The process completes with error.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.