Fusion Global Payroll: Calculate Prepayments has Completed with Error - An assertion failure was detected at location hr_pre_pay.process_org_third_party:1
(Doc ID 2865278.1)
Last updated on JULY 11, 2024
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.21.10.0 and laterInformation in this document applies to any platform.
Symptoms
Calculate Prepayments run has error for third party payment
ERROR
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ORA-20001: An error occurred. An assertion failure was detected at location hr_pre_pay.process_org_third_party:1. Contact your help desk.
ORA-06512: at "FUSION.PAY_PROC_LOGGING", line 607
ORA-06512: at "FUSION.PAY_CORE_UTILS", line 1582
ORA-06512: at "FUSION.HR_PRE_PAY", line 4007
ORA-06512: at "FUSION.HR_PRE_PAY", line 4007
ORA-06512: at "FUSION.HR_PRE_PAY", line 4043
ORA-06512: at "FUSION.HR_PRE_PAY", line 4080
ORA-06512: at "FUSION.HR_PRE_PAY", line 4163
ORA-06512: at "FUSION.HR_PRE_PAY", line 4163
STEPS
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The issue can be reproduced at will with the following steps:
- My Client Groups -> Payroll -> Submit a Flow
- Enter the Legislative Data Group.
- Search and select flow "Calculate Prepayments".
- Enter the parameters and run the process.
- The process completes with error.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |