My Oracle Support Banner

User Is Unable to Browse to and Select a Location to Save an XER Export File (Doc ID 2865932.1)

Last updated on AUGUST 15, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

A user is unable to browse to a desired folder location to save an XER export file.

EXPECTED BEHAVIOR

The user should be able to select a location to save the XER file.

 

The issue can be reproduced at will using the following steps:

  1. Open a project in P6.
  2. Export the project to XER format.
  3. When prompted, click the Browse button [ ... ] to select a file location.
  4. Nothing happens when the Browse button is clicked.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.