My Oracle Support Banner

Unable To Add Child Tenancies from OCI Console (Doc ID 2867800.1)

Last updated on MAY 09, 2022

Applies to:

Oracle Cloud Infrastructure - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.

Symptoms

ERROR received: <<<  Tenancies using PAYG or Free Tier Subscription cannot add new child tenancies >>>

 

 

Within Organization Management, tenancies can be created from or mapped to the primary funded tenancy and consume credits from the "parent"subscription.

Child tenancies can be created as entirely new tenancies, or, existing tenancies can be invited to join with the parent tenancy to become part of the same organization, as long as they are under a PAYG, standalone billing model.

 

Changes

 

Previous PAYG subscription is converted to Annual/Monthly Flex, but the Account template does not get updated and still reflects subscription type as PAYG.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.