Update The Content Settings For Site Is Throwing An Error "Problem With Webhook Configuration." (Doc ID 2868081.1)

Last updated on NOVEMBER 24, 2023

Applies to:

Symptoms

When attempting to configure Content and Experience Cloud, "Problem with Webhook Configuration" error message when saving the OCE setting

The issue can be reproduced at will with the following steps (note this issue occurs only if there is existing channel id added to site):
1. Open the Settings page and select Oracle Integrations.
2. Choose Content and Experience Cloud from the dropdown list.
3. Check the Enable Integration checkbox, and expand the Product Configuration options. Enter the Server URL, Channel Token, and Channel ID
4. Click Add User and enter the username and password of the OCE user you want to add.
5. Click Save and observe "Problem with Webhook Configuration" error message when saving the OCE setting

Cause

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