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RECEIPTCRE Message Fails With Error 'Divisor Is Equal To Zero Returned By Program Unit STOCK_ORDER_RCV_SQL.CHECK_SS.' (Doc ID 2872924.1)

Last updated on JANUARY 15, 2024

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.2 and later
Information in this document applies to any platform.

Symptoms

In SIM, When attempting to receive a catch weight item with unit quantity as 0 the RECEIPTCRE Message got stuck in RIB-RMS with following error

Error:
[E] Error ORA-01476: divisor is equal to zero returned by program unit STOCK_ORDER_RCV_SQL.CHECK_SS.

Steps To Reproduce:
1) Receive a catch weight item with 0 unit quantity in SIM
2) RECEIPTCRE Message got stuck in RIB-RMS


Cause

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In this Document
Symptoms
Cause
Solution
References


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