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In IDCS, Active Directory Integration Import Fails With Error: "The LDAP server is unavailable" (Doc ID 2874358.1)

Last updated on APRIL 23, 2024

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Active Directory Integrations was set up previously and was working fine. While looking into why users are not being removed from IDCS when they are disabled in Active Directory, it was noticed that the last Import has happened around 8 days back. And, the running job was aborted.
Trying to run an Incremental Import fails.

Found that the "Identity Cloud Service Microsoft Active Directory Bridge" is reporting "The LDAP server is unavailable.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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