Chat Assigned Agent Get Error "The Chat Work Offer Type Couldn't Be Processed With The Chat Title"
(Doc ID 2875383.1)
Last updated on NOVEMBER 18, 2022
Applies to:
Oracle Fusion B2B Service Cloud Service - Version 11.13.21.10.0 and laterInformation in this document applies to any platform.
Symptoms
Chat Assigned Agent Get Error "The Chat Work Offer Type Couldn't Be Processed With The Chat Title"
When a chat request is assigned to a Agent, they get the error:
"The chat work offer type couldn't be processed with the chat title. Contact your help desk. (SVC-5295253)".
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |