Error Logging In: "There Is A Problem With Your Account. Please Contact Support" (Doc ID 2876937.1)

Last updated on JULY 24, 2023

Applies to:

Oracle Primavera Cloud Service - Version 22.6 and later
Information in this document applies to any platform.

Symptoms

User is receiving an error message when attempting to log-in:

ERROR
-----------------------
"There is a problem with your account. Please contact Support"

Cause

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In this Document

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Error Logging In: "There Is A Problem With Your Account. Please Contact Support" (Doc ID 2876937.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!